Privacy Policy

Terms and conditions

Fizzyblox Ltd (‘FizzyBlox or CSO UK’) is committed to protecting and respecting your privacy. This policy (together with any other documents to which it refers) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our practices regarding your personal data and how we will treat it.

The website is owned and operated by FizzyBlox.


Information we may collect from you

We may collect personal information from you in the following ways:

  • When we engage by phone, email, online or print in order to seek or provide information about our services
  • Recruitment and employment
  • Through our use of the Cookies on our website (please see the Cookies section below)
  • Through your request for publications and other marketing materials
  • Through your request for information about our services and related topics and events
  • Through your registration for events
  • Through your contacting us with inquiries and comments
  • Through purchasing tickets

If you take one of the steps mentioned above, we may collect and process personal information about you, such as:

  • Your name, address, email address and other contact information
  • Records of your correspondence with us, if you have contacted us
  • Health data
  • Work contact details
  • Job title
  • Interests
  • Details of your visit to the website
  • Multimedia files such as photographs and video footages
  • Information about your service user experiences
  • Any other information provided to us when you contacted us for registering to attend an event


Sharing your data

By agreeing our contract terms you are providing your consent that we may share your business contact information, including job role and title, with our sponsors’ pre, during or post an event to connect you with each other. This is in line with our core vision and purpose to facilitate networking for professionals.

There are times when we have to report to our partners and regulators or other relevant bodies how we have used our funds/budgets and, in those circumstances, we will report your information either aggregated or anonymously.


Where we store your personal data

The data that we collect from you may be transferred to and stored at, our servers in the UK. It may also be processed by persons operating in the EEA who work for us or an organisation we have instructed. If we do send your personal data outside the EEA we will take steps to ensure that the recipient implements appropriate measures to protect your information.


Uses made of the information

We will process any of your personal data, in accordance with our obligations under applicable data protection laws and regulations, for the following reasons:

  • To provide you with the services you have requested
  • To comply with applicable laws and regulations
  • For administrative purposes
  • To assess inquiries
  • To provide you with information about us and our services

If, at any time, you do not wish to receive further information about us and our services, contact us at


How long we keep your information

We retain the personal data processed by us in a live environment for as long as is considered necessary for the purpose(s) for which it was collected (including as required by applicable law or regulation).

In addition, personal data may be securely archived with restricted access and other appropriate safeguards where there is a need to continue to retain it.


Disclosure of your information

We may disclose your personal information to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any agreements; or to protect the rights, property, or safety of FizzyBlox or others. This includes exchanging information with other organisations for the purposes of safeguarding or other statutory regulations we must comply with.


Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at


IP addresses

FizzyBlox may collect information about your computer, including (where available) your IP address, operating system, and browser type, for system administration. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.



FizzyBlox’s website uses cookies to record visits to the website. This helps us to improve the website and provide you with a good experience when you browse the website.
Please see our Cookies Policy for more information.


Changes to FizzyBlox’s privacy policy

This privacy policy was last updated on 20 February 2019. FizzyBlox reserves the right to vary this privacy policy from time to time. Such variations become effective on posting on this website. Your subsequent use of this website or submission of personal information will be deemed to signify your acceptance of the variations.



Questions, comments and requests regarding this privacy policy should be addressed to

We hope that you won’t ever need to, but if you do want to complain about our use of personal data, please send an email with the details of your complaint to and addressed to our Controller. We will investigate and respond to any complaints we receive.

You also have the right to lodge a complaint with the UK data protection regulator, the Information Commissioner’s Office (“ICO”). For further information on your rights and how to complain to the ICO, please refer to the ICO website

If you need further information about FizzyBlox and how we manage your personal data, please visit our ‘Contact us’ page where you can contact our individual departments and centres and enquire about their Fair Processing Notices/Privacy Statements.


The FizzyBlox Cookies Policy

Our website uses cookies that allow us to monitor the use of our website. This is for general purposes only and the information we gather cannot be used to identify you as an individual.

We only use Google Analytics, Hubspot, Divi and WordPress on our website. We do not use any other third-party cookies. By using this website you consent to the processing of data by Google Analytics, Hubspot, Divi and WordPress

If you do not consent to the use of Google Analytics, Divi and WordPress cookies, contact us at ( will provide you with advice on how to reject Google Analytics, Divi, Hubspot and WordPress cookies via your browser. Please note that if you do this you may not be able to use the full functionality of this website.

For more information about cookies and the type of cookies our website uses, see the frequently asked questions we have prepared below.


What is a cookie?

A cookie is a small text file that is generated by a website and stored in a folder on your computer. The cookie stored is unique to your computer.


Why are cookies needed?

Cookies are needed to make websites work better. For example when you add an item to your shopping cart on the Amazon website, the contents of the shopping cart are stored in the cookie. Another example would be when you log into a webmail service such as Hotmail or Gmail, a cookie is generated that confirms you are logged in. When you log off, the cookie is deleted. This means that if someone goes back to your webmail address, they will not be able to read your emails.


What cookies does FizzyBlox use?

FizzyBlox uses Google Analytics, Divi, Hubspot and WordPress cookies to record visits to the website. This helps us to identify which parts of the website are popular and which are less so. We also help you with your shopping bag in case your web browser closes accidentally, so that you do not lose your basket content.


I still do not want cookies on my PC – what can I do?

All major browsers have options that will restrict the use of cookies. However, in many cases this will limit the features you can use on a website.


Cookies information

Google Analytics, Divi, Hubspot and WordPress

  1. Why does it collect my data?
  • Early web traffic analytics used the IP address of a visitor to a website. However, this did not allow for tracking individual visitors where the IP address was the same – for example, computers on a corporate network.
  • The information generated by Google Analytics cookies will be used by Google Analytics to evaluate the use of this website.
  • Google Analytics may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google Analytics’ behalf.


  1. When does it activate?
  • As soon as you access the Cookies.


  1. What does it collect?
  • Identify a computer to a website.
  • Store information generated by a website.


  1. How long does it keep my data for?
  • Maximum of 365 days.


  1. What does it not do?
  • Identify a computer’s owner to a website.
  • Gather information from a computer.



  1. Why does it collect my data?
  • We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback.


  1. When does it activate?
  • As soon as you access the Cookies.
  • You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.


  1. What does it collect?
  • Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular device’s IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.


  1. How long does it keep my data for?
  • Maximum of 365 days.


  1. What does it not do?
  • Identify a computer’s owner to a website.
  • Gather information from a computer.

CSO UK is a product of FizzyBlox Ltd., a registered company in England and Wales, company number 10489991. Registered Office: 34 The Paddocks, Undy, Monmouthshire, NP26 3TD